Your website should be your best salesperson.Right now it's just a brochure.
RelayNow turns your existing site into a 24/7 lead-response system — instant text-back, AI follow-up, smart routing — so you stop losing customers to the next business that picked up first.
You're not losing leads. You're losing the race to call them back.
Three patterns we see in every business under ten employees. None of them are about marketing or product. All of them cost you jobs every week.
The 47-hour reply
Average SMB takes nearly two days to respond to an inbound lead. By hour two the customer has already hired someone else. Speed isn't a nice-to-have — it's the entire game.
The dropped lead
Form fills, missed calls, after-hours DMs — they pile up in three different inboxes nobody checks until Monday. Workato found 51% of inbound leads are never contacted at all.
The single-touch follow-up
You send one email, never hear back, mark it dead. The businesses that win send three to five touches across two channels in the first 48 hours. Persistence beats polish.
Three steps. Two days to live.
No new website. No engineer. No "platform" for you to learn. We build the system into the site you already have, then it runs.
We build it into your site
You hand over your existing site and lead sources. We integrate the system in two to ten days, depending on tier.
Leads trigger automation
Form, call, DM, email — every new lead fires an instant text-back, an AI follow-up sequence, and a task to your phone.
You close, we maintain
You handle the conversation that earns the job. We handle the system, the integrations, and the ongoing optimisation.
Pick the tier that matches the leak.
All plans include the core relay system. Higher tiers add the AI layer, smart routing, and dedicated onboarding for teams running paid traffic.
Annual billing saves you two months — pricing locked for 12 months.
For solo operators with one or two lead sources who need the basics on autopilot.
- Unlimited lead capture forms
- Instant SMS auto-reply
- 3-email follow-up sequence
- Calendar booking (basic)
- Up to 5 integrations
- 2-day setup & deployment
- Email support
- AI personalised replies
- AI lead scoring
- Live chat widget
For 2–10 person teams running paid ads and ready to layer in AI.
- Everything in Starter, plus:
- Unlimited follow-up sequences
- AI personalised replies
- AI lead scoring & routing
- Smart calendar routing
- Unlimited integrations
- CRM sync (HubSpot, Pipedrive, Close)
- 5-day setup + 30-min onboarding
- Priority email support
- Live chat widget
For higher-volume teams that need phone routing, chat, and a dedicated build.
- Everything in Growth, plus:
- Live AI chat widget
- Phone & SMS routing
- Custom CRM integrations
- Dedicated build engineer
- 10-day deployment
- 90-min onboarding + workshops
- Dedicated Slack channel
- Quarterly optimisation review
- Custom reporting dashboard
All plans: month-to-month after the upfront commitment · Cancel anytime · Pricing in USD
Why this isn't just Zapier in a pretty wrapper.
Anyone can wire a form to a Slack message. The reason RelayNow lifts close rates is the AI sitting between the lead and your inbox — it reads context, scores intent, and writes the first reply in your voice before you've put the kettle on.
- Personalised replies, not templatesThe AI reads the inquiry, pulls relevant context from your site, and writes a reply that sounds like you wrote it. Different message every time.
- Lead scoring & smart routingHot lead with budget & deadline goes straight to your phone. Lukewarm lead enters the nurture sequence. Junk gets filtered. You never see the noise.
- Live chat that actually answersThe chat widget knows your services, prices, and hours. Pro tier only — answers 70% of inquiries without a human, hands off the other 30% pre-qualified.
The full feature breakdown.
Self-qualify in 60 seconds. If you're running paid traffic, Growth is the default. If you have a phone-heavy team, Pro pays back the price difference inside a month.
| Feature | Starter | Growth Most popular | Pro |
|---|---|---|---|
| Lead capture & response | |||
| Lead capture forms | Unlimited | Unlimited | Unlimited |
| Instant SMS auto-reply | ✓ | ✓ | ✓ |
| Email follow-up sequences | 3 emails | Unlimited | Unlimited |
| Calendar booking | Basic | Smart routing | Smart routing |
| Live AI chat widget | — | — | ✓ |
| Phone & SMS routing | — | — | ✓ |
| AI layer | |||
| Personalised AI replies | — | ✓ | ✓ |
| AI lead scoring | — | ✓ | ✓ |
| Smart routing rules | — | ✓ | ✓ |
| Integrations | |||
| Integration count | 5 | Unlimited | Unlimited |
| CRM sync | — | ✓ | ✓ + custom |
| Custom reporting dashboard | — | — | ✓ |
| Setup & support | |||
| Setup time | 2 days | 5 days | 10 days, dedicated |
| Onboarding call | — | 30 min | 90 min + workshops |
| Support channel | Priority email | Dedicated Slack | |
| Quarterly optimisation review | — | — | ✓ |
Run the numbers one more time before you pick.
If your monthly lead loss is bigger than the tier price, the tier pays for itself before the second invoice. Most operators with 30+ inbound leads see Starter pay back inside week one.
The four things every owner asks before they buy.
"We already have a website."
Good — keep it. RelayNow installs into the site you already own, on whatever platform you're on (WordPress, Webflow, Squarespace, Wix, custom). We don't replace anything. We add the layer that actually responds.
"We're not technical."
You don't touch anything. We handle setup, integrations, and updates. You get a Slack channel (Pro) or an email thread (Starter / Growth) to ping when you want to change a script or add a service. That's it.
"What if it doesn't work?"
The first two months are upfront so we can build properly without you wondering whether to pull the plug after week one. After month two, it's month-to-month. Cancel anytime, no questions, no exit fee.
"Is this just Zapier with extra steps?"
No. Zapier moves data between apps. RelayNow adds an AI layer that writes the reply, scores the lead, routes the right ones to your phone, and learns from outcomes. You can't build this in Zapier. We tried.
What people are saying.
These are sample quotes in the brand voice while we onboard our first cohort. Real testimonials drop in here as they come back from clients.
Stop losing leads while you're busy doing the work.
Pick the tier that matches the leak. We'll build it into your site this week. Most operators see the first job recovered before the second invoice.